Waitrose, Capitol Centre

About

Waitrose & Partners is a prominent UK supermarket chain renowned for its high-quality groceries, ethical sourcing, and exceptional customer service. As part of the John Lewis Partnership, Waitrose operates under a unique employee-owned model, referring to its staff as “partners.” The company emphasizes sustainability, community engagement, and a premium shopping experience.​

Waitrose Capital Centre Branch (Walton-le-Dale, Preston)

Located at Capitol Way, Walton-le-Dale, Preston PR5 4AW, the Waitrose Capital Centre branch serves the local community with a wide range of products and services. The store offers fresh produce, bakery items, meats, wines, and household goods, along with amenities like a café and customer parking. The branch is known for its friendly staff and commitment to providing a pleasant shopping environment.

Dementia-Friendly Initiatives

Waitrose is actively involved in supporting individuals living with dementia. The company participates in the Alzheimer’s Society’s Dementia Friends program, training its partners to better understand and assist customers with dementia. This training helps staff recognize signs of dementia and respond with empathy and appropriate support.

In addition to staff training, Waitrose stores often collaborate with local organizations to host Memory Cafés and similar events. For example, some branches partner with care providers to offer monthly gatherings where individuals with dementia and their caregivers can socialize in a supportive setting. These initiatives aim to foster a sense of community and reduce the isolation often experienced by those affected by dementia.